Get to know the team- Jen Wilks – Account Manager

What’s your role within Sportsrooms?
Along with being an Account Manager for Events, Cricket and Rugby I would like to think of myself as also Chief Morale Booster for Sportsrooms. A job that has tested even me in 2020!

My day to day role within the business is to manage the away accommodation for three Domestic Cricket Clubs in all formats and three Premiership Rugby teams both in the Gallagher Premiership and European Cup Competitions. I am also lucky enough to organise rugby supporters’ trips, a new string to Sportsrooms bow which started in 2019. Another large part of my role is to manage the accounts at The Premier League for their Coach Development Workshops which happen over the year and across various locations.

What is the most enjoyable element of your job?
It might sound cliché, but I feel privileged to work with a fantastic set of colleagues, working to a common goal. We are all so passionate about giving our teams the best experience and being a small part in their match day preparations. It is so rewarding when our teams win away! I have even learnt a bit about football…. who knew this would ever be possible?

I enjoy meeting new people from different walks of life and getting to know them, organising fan travel for European Rugby has allowed me to do this more so and be a front facing member of the Sportsrooms team. 2020 has not allowed for fan travel but I look forward to 2021 working with our rugby teams and creating supporters’ packages to give the ultimate rugby fans weekend away across Europe.

What is your most memorable moment at Sportsrooms so far?
Without a question of a doubt it was being given the opportunity (at 48 hours’ notice) to fly to Japan and work with the tournament organisers at the 2019 Rugby World Cup. I worked with World Rugby on their Tournament Guest Programme based out of a 5* hotel in Tokyo. I was lucky enough to work with events and sports consultants from around the globe; I worked on delivering a seamless accommodation experience for the Rugby World Council members from across all nations based at the Ana Intercontinental. I met some fantastic people, survived a typhoon: an experience I will never forget. Japan is 100% a place to visit again, great people, food, and culture.